Standard Terms and Conditions for Auction Services
1. Definitions
• "Service Provider" refers to the auction platform or auctioneer offering the services.
• “Auctioneer” - means Technological Solutions (Pty) Ltd T/A The Auction Hub situated at Plot 17073, Gaborone West, Gaborone and contact number 76754579
• “Bidding Platform” means auctionhub.co.bw
• "Seller" means a person, natural or juristic, who is the lawful owner of the assets, and who is entitled by law to sell the assets; .
• "Bidder" refers to any individual or entity participating in the auction.
• "Auction" refers to the process of selling goods or property through competitive bidding.
• "Item" means any product, asset, or property listed for auction.
• " No Reserve" means that there is no established minimum price for the item being auctioned. This means that no matter what the winning bid, the owner must sell it for that amount.
• "Reserve Price" means a minimum price that has to be attained for the bid to be accepted
2. Scope of Services
The Service Provider shall provide auction-related services including, but not limited to:
• Listing items for auction.
• Marketing and promoting the auction.
• Facilitating bidding and sale processes.
• Collecting payments (if applicable).
• Assist in handover or delivery coordination.
3. Seller Responsibilities
The Seller agrees to:
• Provide accurate, complete, and lawful descriptions of all items.
• Ensure they have full ownership and rights to sell the items.
• Provide supporting documents where required.
• Pay all applicable service charges and commissions.
4. Bidder Responsibilities
All Bidders must:
• Register on the platform or with the auctioneer before bidding.
• Provide accurate personal and contact details.
• Honour all winning bids and complete payment within the stipulated timeframe.
5. Listing and Reserve Prices
• The Seller may set a reserve price for any item.
• The Service Provider reserves the right to decline listings that violate laws or internal policies.
6. Bidding Process
• All bids are binding once placed.
• The highest valid bid at auction close will be deemed the winning bid.
• The Service Provider may extend or cancel an auction in case of technical or legal issues.
7. Payment Terms
• Winning Bidders must effect full payment of the purchase price (including the bid amount, commission, fees and VAT(where applicable)) within 48 HOURS of sending of the email notification and Tax Invoice confirming they have won the bid. Payment must reflect the reference number on the pro forma invoice. In the event that the Purchaser does not effect full payment within 48 hours of the email notification, The Purchaser expressly and unequivocally acknowledges and agrees that the lot may be resold on the Auctioneer’s online bidding platform;
o That the Seller will forfeit any registration deposit;
o The Seller will not be entitled to any profit of the resale of any lot
• The Service Provider may collect payments on behalf of the Seller.
• Late payments may incur penalties or cancellation.
8. Commission and Fees
• Commission rates shall be agreed prior to listing.
• Additional marketing or premium listing fees may apply.
• Fees are non-refundable unless otherwise stated.
9. Item Inspection and Condition
• Items are sold as-is unless otherwise specified.
• Bidders are encouraged to inspect items before bidding.
• The Auctioneer is not liable in any way for any errors or inaccuracies in the description or identification of any lot. In making a bid, a bidder shall be deemed to have acquainted himself fully with the goods in the lot on which he bids. The Auctioneer gives no warranties as to the correctness of information on a lot, including but not limited to, year of first registration, year of manufacturing, odometer reading and service history
• The Service Provider is not liable for undisclosed defects unless due to negligence.
10. Cancellation and Withdrawal
• The Seller may withdraw an item before the auction start, subject to fees.
• The Service Provider may cancel or suspend an auction for legal, technical, or policy reasons.
11. Liability
• The Service Provider shall not be held liable for:
o Loss or damage of items not in its custody.
o Misrepresentations made by the Seller.
o Failure by the winning bidder to complete payment.
• Liability is limited to the amount of service fees paid.
12. Data Protection and Privacy
• The information collected and maintained within this application will be used to support an individual’s participation in online bidding on the platform.
• The information on this website will not be shared with any parties external to the Auctioneer without express consent from the Seller
• Personal data will be used solely for auction-related communication and processing
• The Service Provider shall comply with applicable data protection laws.
13. Intellectual Property
• All platform content, logos, and materials remain the Service Provider's intellectual property.
• The Seller grants rights for the Service Provider to use item images and descriptions for marketing purposes.
14. Dispute Resolution
• In the event of any dispute arising between a Bidder and/or Purchaser and the Owner of a lot, the Parties agree that the Auctioneer will not form part of any such dispute and that the matter must be resolved between the Bidder and/or Purchaser and the Owner directly
• Parties agree to attempt amicable resolution first.
• If unresolved, disputes shall be subject to arbitration or the courts of the governing jurisdiction.
15. Governing Law
• These terms shall be governed by the laws of Botswana.
16. Dispatching Procedure
• Removal of any lot by the purchaser will not take place until payment of the full purchase price (including the bid amount, commission, fees, storage/standing and VAT) has been made to the Auctioneer and reflect in the Bank account of the Auctioneer. Each lot is sold separately but may be invoiced collectively. The entire invoice must be settled in full before any item will be release
• No lots will be released during the auction process
17. Storage and Standing time
Storage and Standing time will be charged at P200.00 per day or any part thereof, for each day after the 48- hour payment period, as set out in Paragraph 7. hereof; and Storage and Standing time will be charged at P200.00 per day or any part thereof, for each day after the dispatching period
18. Internet
The Auctioneer accepts no responsibility for any interruption in internet connection resulting in the bidder being disconnected from the live auction, be it the bidder’s or Auctioneer’s internet connection interruption fordiv>
Standard Terms and Conditions
1. Definitions
"Service Provider" refers to the auction platform or auctioneer offering the services.
“Auctioneer” - means Technological Solutions (Pty) Ltd T/A The Auction Hub situated at Plot 17073, Gaborone West, Gaborone and contact number 76754579“Bidding Platform” means auctionhub.co.bw "Seller" means a person, natural or juristic, who is the lawful owner of the assets, and who is entitled by law to sell the assets; ."Bidder" refers to any individual or entity participating in the auction."Auction" refers to the process of selling goods or property through competitive bidding."Item" means any product, asset, or property listed for auction." No Reserve" means that there is no established minimum price for the item
being auctioned. This means that no matter what the winning bid, the
owner must sell it for that amount."Reserve Price" means a minimum price that has to be attained for the bid to be accepted
2. Scope of Services
The Service Provider shall provide auction-related services including, but not limited to:
Listing items for auction. Marketing and promoting the auction. Facilitating bidding and sale processes. Collecting payments (if applicable).Assist in handover or delivery coordination.
3. Seller Responsibilities
The Seller agrees to:
Provide accurate, complete, and lawful descriptions of all items. Ensure they have full ownership and rights to sell the items. Provide supporting documents where required. Pay all applicable service charges and commissions.
4. Bidder Responsibilities
All Bidders must:
Register on the platform or with the auctioneer before bidding. Provide accurate personal and contact details. Honour all winning bids and complete payment within the stipulated timeframe.
5. Listing and Reserve Prices
The Seller may set a reserve price for any item. The Service Provider reserves the right to decline listings that violate laws or internal policies.
6. Bidding Process
All bids are binding once placed. The highest valid bid at auction close will be deemed the winning bid. The Service Provider may extend or cancel an auction in case of technical or legal issues.
7. Payment Terms
Winning Bidders must effect full payment of the purchase price (including the bid amount, commission, fees and VAT(where applicable)) within 48 HOURS of sending of the email notification and Tax Invoice confirming they have won the bid. Payment must reflect the reference number on the pro forma invoice. In the event that the Purchaser does not effect full payment within 48 hours of the email notification, The Purchaser expressly and unequivocally acknowledges and agrees that the lot may be resold on the Auctioneer’s online bidding platform;
o That the Seller will forfeit any registration deposit;
o The Seller will not be entitled to any profit of the resale of any lot
The Service Provider may collect payments on behalf of the Seller. Late payments may incur penalties or cancellation.
8. Commission and Fees
Commission rates shall be agreed prior to listing. Additional marketing or premium listing fees may apply. Fees are non-refundable unless otherwise stated.
9. Item Inspection and Condition
Items are sold as-is unless otherwise specified. Bidders are encouraged to inspect items before bidding. The Auctioneer is not liable in any way for any errors or inaccuracies in the description or identification of any lot. In making a bid, a bidder shall be deemed to have acquainted himself fully with the goods in the lot on which he bids. The Auctioneer gives no warranties as to the correctness of information on a lot, including but not limited to, year of first registration, year of manufacturing, odometer reading and service historyThe Service Provider is not liable for undisclosed defects unless due to negligence.
10. Cancellation and Withdrawal
The Seller may withdraw an item before the auction start, subject to fees. The Service Provider may cancel or suspend an auction for legal, technical, or policy reasons.
11. Liability
The Service Provider shall not be held liable for:
o Loss or damage of items not in its custody.
o Misrepresentations made by the Seller.
o Failure by the winning bidder to complete payment.
Liability is limited to the amount of service fees paid.
12. Data Protection and Privacy
The information collected and maintained within this application will be used to support an individual’s participation in online bidding on the platform. The information on this website will not be shared with any parties external to the Auctioneer without express consent from the Seller Personal data will be used solely for auction-related communication and processingThe Service Provider shall comply with applicable data protection laws.
13. Intellectual Property
All platform content, logos, and materials remain the Service Provider's intellectual property. The Seller grants rights for the Service Provider to use item images and descriptions for marketing purposes.
14. Dispute Resolution
In the event of any dispute arising between a Bidder and/or Purchaser and the Owner of a lot, the Parties agree that the Auctioneer will not form part of any such dispute and that the matter must be resolved between the Bidder and/or Purchaser and the Owner directly Parties agree to attempt amicable resolution first. If unresolved, disputes shall be subject to arbitration or the courts of the governing jurisdiction.
15. Governing Law
These terms shall be governed by the laws of Botswana.
16. Dispatching Procedure
Removal of any lot by the purchaser will not take place until payment of the full purchase price (including the bid amount, commission, fees, storage/standing and VAT) has been made to the Auctioneer and reflect in the Bank account of the Auctioneer. Each lot is sold separately but may be invoiced collectively. The entire invoice must be settled in full before any item will be releaseNo lots will be released during the auction process
17. Storage and Standing time
Storage and Standing time will be charged at P200.00 per day or any part thereof, for each day after the 48- hour payment period, as set out in Paragraph 7. hereof; and Storage and Standing time will be charged at P200.00 per day or any part thereof, for each day after the dispatching period
18. Internet
The Auctioneer accepts no responsibility for any interruption in internet connection resulting in the bidder being disconnected from the live auction, be it the bidder’s or Auctioneer’s internet connection interruption for any reason.
The Auctioneer accepts no responsibility for loss of a potential purchase, should a bid not be recorded as a result of the bidder being disconnected or the online system going offline during the auction process.
In the event of a conflicting bid on a specific lot, the live or floor bid will be favoured, however the live Auctioneer’s decision will take precedence.
19. Breach
If the Purchaser breaches any of these Conditions of Sale, he/she shall be liable to pay any cost incurred by the auctioneer as a result of the breach including claim for damages, administration costs, storage/standing costs and legal costs as between the attorney and own client including collection commission
20. Whole Agreement Regarding Standard Terms and Conditions
These Terms and Conditions of Sale constitute the whole agreement between the parties as to the subject matter hereof and no agreement, representation or warranty between the parties other than those set out herein are binding on the parties.
21. Waiver, Indulgence or Suspension
No extension of time, waiver, indulgence or suspension of any of the provisions of this agreement which any party hereto may have given shall be binding unless recorded in a written document signed by all parties.
22. Domicile
The Purchaser chooses his domicile as supplied in the Registration process. The parties accepting these Terms and Conditions confirm that they have read and understood all the terms and conditions contained herein and agree that they are bound hereto.
23. Amendments
The Service Provider may update these Terms and Conditions. Continued usage of the platform constitutes acceptance. any reason.
The Auctioneer accepts no responsibility for loss of a potential purchase, should a bid not be recorded as a result of the bidder being disconnected or the online system going offline during the auction process.
In the event of a conflicting bid on a specific lot, the live or floor bid will be favoured, however the live Auctioneer’s decision will take precedence.
19. Breach
If the Purchaser breaches any of these Conditions of Sale, he/she shall be liable to pay any cost incurred by the auctioneer as a result of the breach including claim for damages, administration costs, storage/standing costs and legal costs as between the attorney and own client including collection commission
20. Whole Agreement Regarding Standard Terms and Conditions
These Terms and Conditions of Sale constitute the whole agreement between the parties as to the subject matter hereof and no agreement, representation or warranty between the parties other than those set out herein are binding on the parties.
21. Waiver, Indulgence or Suspension
No extension of time, waiver, indulgence or suspension of any of the provisions of this agreement which any party hereto may have given shall be binding unless recorded in a written document signed by all parties.
22. Domicile
The Purchaser chooses his domicile as supplied in the Registration process. The parties accepting these Terms and Conditions confirm that they have read and understood all the terms and conditions contained herein and agree that they are bound hereto.
23. Amendments
• The Service Provider may update these Terms and Conditions. Continued usage of the platform constitutes acceptance.